FAQ
HAVE A QUESTION
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Exchanges
We accept exchanges which are returned in a clean, re-sellable condition, with all tags and labelling in tact. All exchanges need to be received by us within 14 days.
Please keep your proof of postage when returning items, which is paid for by consumers. Also, send us an email at hello@kiiwiibikini.com so we can provide you with the return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
KIIWII BIKINI accepts refunds.
Please contact us if you need to send a refund, postage is the responsibility of the buyer.
Please contact us if needs be before you make a purchase at hello@kiiwiibikini.com.
Please hand wash your swimwear in luke warm water and leave to air dry.
ALL ITEMS ARE FULLY TRACKED
DOMESTIC
UK Next day delivery - £4.99
(aims to be delivered for the next working day, when orders are placed by 1pm)
UK Standard delivery- £2.99
(aims to be delivered between 2-3 working days)
INTERNATIONAL TRACKED & SIGNED
Europe- £10
(We aim for it to be delivered to you within 3-5 working days)
Rest of the world- £15
(We aim for it to be delivered to you within 5-7 working days)